All sales are final. No refunds, returns, or exchanges for sizing, fit, color preference, or a change of mind. Exceptions for order problems and rights required by law are described below.
Final sale
Because each item is produced specifically for your order, we cannot accept returns, refunds, or exchanges for sizing, color, fit, preference, or buyer's remorse. Please review the product description and size selection carefully before completing your purchase.
Order changes and cancellations
Orders enter production quickly. Changes and cancellations are not guaranteed after an order is submitted and cannot be made after production begins, except where required by law.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, and issue. After review, we may provide a replacement or refund when appropriate.
Normal variation in vintage washing, distressing, print placement, color, and raw hems is part of the product design and is not considered a defect.
Incorrect addresses and unclaimed packages
Customers are responsible for entering a complete and accurate shipping address. Orders returned because of an incorrect address, refused delivery, or failure to claim a package are not eligible for a refund. Reshipping costs are the customer's responsibility.
Contact us
For an eligible order issue, use our contact page. If we cannot ship within the promised timeframe, we will notify you and offer the choice to agree to a delay or cancel the unshipped order for a refund. This policy does not limit any rights that cannot be excluded under applicable law.